Order 4267431

[Golgaru]

Hi there!

I'm a literally brand new subscriber to the Pathfinder AP subscription, and as such I had the options of issues 114, 115, and 116 to begin with.

I already purchased Strange Aeons from elsewhere, so I picked 115 (Part 1 of the Ironfang Invasion). Will I get part 2 before I move on to part 3, which is the next part to ship?

My "upcoming shipments" screen in the "my subscriptions" tab says 117 ships early April, and at the bottom of the screen it says:

"Next volume:
Pathfinder Adventure Path #115: Trail of the Hunted (Ironfang Invasion 1 of 6) (PFRPG) (Pending)
Pathfinder Adventure Path #117: Assault on Longshadow (Ironfang Invasion 3 of 6) (PFRPG)"

So I'm not sure if I'll get 116 based on that... Sorry if it's a bit of noob question, it just doesn't seem very clear.

As a side question, I'm living in the UK - what shipment method do you guys use? The reason I ask is that for some reason UPS seem totally unable to deliver to my address reliably - Royal Mail manage it, all the small couriers manage it, but UPS for some reason always misdeliver my items - usually from drivethrurpg - and I end up having to get them resent. Is there a shipment method you guys use that definitely doesn't use them?

Thanks in advance!

[Golgaru]

The order has shipped now, and the confirmation email says that #115 was sent, and my account still says #117 is next...

If #116 isn't included in the subscription, is there a way of adding it to my next shipment?

[Sharaya]

Hi Golgaru,

I'm sorry for any confusion with that. Your subscription was started in a weird time window where #116 was not automatically added for this month. #116 should get added with #117 when your April subscription order is generated, but the example section has some trouble displaying that.

If you want it generated to ship now, please let us know.

As for your question regarding shipping and UPS:
If your preferred shipping method for your subscription is set to "Cheapest Possible" it will ship via standard post (with final delivery through the post office), MOST of the time. If you order a lot of items, or heavy items, that could change to USPS Priority or UPS Ground, which ever ends up being the cheapest.

If you ever see a subscription order order get generated using UPS and don't want it to ship that way, please let us know as soon as possible after you get the order confirmation email, so we can try to change the shipping method in time.

Thanks!
~Sharaya

[Golgaru]

That's super helpful! I've set shipping to cheapest possible, which works out nicely for me :)

Is it possible to get it shipped sooner? Do I need to put in a separate order for it, or can an order be generated using my subscription? I don't mind paying the extra postage.

Thanks for your help!

[Diego Valdez]

Hello Golgaru,

Adventure Path 116 has been set to ship out right away on its own. You should be receiving an email confirmation.

[Golgaru]

Thanks Diego!

Gotta say, as a new customer I'm really impressed with the service so far. Nice work :)