I recently susbscribed the Pathfinder Adventure Path subscription. Until today when I checked for the volumes that would be shipped to me this March as part of the subscription there were both the first and the second volume of the Ironfang Invasion Adventure Path. Today instead when I checked again to see what volumes would be shipped, it is only listed the first volume of the Adventure Path, why? Note that the other shipments estimated later for April and May still correctly enlist the volumes that would be shipped. The only missing volume for future shipments is the second that will be released this month
Customer Service Representative
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Hello Alarian,
Thank you for letting us know about this! The My Subscription page tends to get a bit temperamental once we start generating subscription orders, which we are currently in the process of doing. You can check in on the progress of the authorization process in this thread.
You should still be receiving both books #115 and #116 this month, and you'll receive a confirmation email once your order has been generated. If you receive the email and anything looks incorrect, just let me know and I'll be glad to help out.
I hope this helps! Just let me know if there are any further questions or concerns that you may have.
Thanks!
Katina
Thank you for the assistance given through your explanation, I didn't know that The My Subscription page tends to get a bit temperemental during the order spawning period. The good news is that now the pending order is correctly reported in my order history including the right set of volumes that has to be shipped and the authorization was correctly charged on my credit card. However, although these events were both successeful in happening, no confirmation mail was sent to my email address to tell me that ther order has been generated, but this is only a minor issue considering that all the major things linked to the order went right. I'm sorry for the bad English in which this message is written, but I'm not a native English speaker
UPDATE: I have just found that the email reporting the spawn of the order was actually sent to me few hours ago. However, my email client erroneusly moved it to the spam folder. It is the first time that that happens with one of your confirmation order mail, but this isn't a problem because as I have just explained above all went well