Customer Service Representative
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Hi Matthew,
Thanks for bringing this to our attention! It looks like what happened was that your original order for this book was returned to us, and when we marked it as returned in our system, it automatically canceled the digital asset that came with the item. We sent you a replacement for the book itself, but the digital asset was never reinstated. Sorry for the confusion with that!
I've put the PDF back on your account, so you should see it available in your downloads now. Just let me know if you're still having trouble accessing it, or if there are any further questions or concerns that I can help out with in the meantime.
Thanks, and have a great day!
Katina