Screwed up my PFS account


Customer Service


Registered last year at the Who's-Yer-Con event in Indianapolis. Just now getting around to checking my character for this years Con, but it wouldn't let me log in with the old number. Recognized my email, but didn't show up the old number. I hit the "Join the PFS" button thinking it would at least ask if I already had a number, and now I have a new number and of course my events from last year don't show up.

Is there any way to get my original PFS number associated with my PAIZO account?

email: [REDACTED]
Original PFS number: 211880
New PFS number: 244553

Worst case is that I write off last years events and start over with a new character, but I'd like to keep what little I did earn from last year, ya know?

Thanks in advance

Mark
aka MandoMark
[REDACTED]

Event code: 71945
Sessions:
Welcome to PathFinder [REDACTED]
5-08 The Confirmation [REDACTED]
6-97 Siege of Serpents [REDACTED]

Paizo Employee Customer Service Representative

Hi Mark,

Thanks for letting us know about this! I've redacted your email address and some of the event information for privacy's sake, and I'll be following up with you via email in just a bit. Just let me know if there are any further questions or concerns that I can assist you with in the meantime.

Thanks!
Katina


Thanks Katina. Would you please send me the confirmation number?

Mark

Paizo Employee Customer Service Representative

Hi Mark,

No problem! I've just sent you an email with your confirmation number, so you should be all set. Just let me know if you encounter any issues trying to get it registered.

Thanks!
Katina

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