How do I get this order un-suspended? I suspect it was suspended in the first place due to insufficient funds. My card has sufficient funds now.
Customer Service Representative
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Hello Leo,
Thanks for bringing this to our attention! Looks like we had sent you an email about the suspension of your order and subscription, which had some problems due to a bug in our system. Now that we've got that all sorted, I've unsuspended your order and added Worldscape #5 to it. I'll be sending you an updated confirmation email for that in just a moment, so please feel free to look it over and make sure that everything is correct.
Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I'll be glad to help out as best I can. Thanks, and have a great weekend!
-Katina