Printing Error in Adventure Path Subscription

[Lynx1482]

There was a binding/printing error in my latest subscription adventure path module. The order# was 4215668. One of the pages is folded and bound in a way that makes it impossible to correct without tearing the page. Part of the binding is showing the color bar code that should be invisible. I cant read the page. Should I send the module back, and, if so, to what address? Send a picture of the dmg and await another shipment?

Thanks for your help,
David

[Sharaya]

Hi David,

I'm sorry to hear that! I've set up a replacement copy in your sidecart.

Don't worry about sending that one back to us, but if you could email us a picture so we can pass it along for quality control, that would be great!

Thanks!
~Sharaya

[Lynx1482]

Okay, emailed pictures.

[Katina Davis]

Hello Davis,

Thanks! We've received your pictures, and passed them along to our quality control team. It looks like Sharaya already set up the replacement in your sidecart, so you should be all set. Just let us know if there are any further questions or concerns that you might have, and we'll be glad to help out.

Thanks!
Katina

[Lynx1482]

How does side cart work? Will it be shipped together with the next module?

Thanks for your help,
David

[Diego Valdez]

Hello David,

The sidecart is the place an item goes to wait for the next subscription. As long as the item is ready to go when the subscription order is generated it will get pulled into the subscription order and shipped out along with your subscription items.