Order# 4186151 PACG Mummy's Mask damaged card


Customer Service


Good Morning,

After opening the adventure deck 4 Secrets of the Sphinx, I found that the loot card MYTHOPOEIC SPHINX had its corner damaged during production/shipment, and I am requesting a card replacement for it. All other cards for my deck are fine except this one.

Warm regards,

-Alan

Customer Service Representative

Hi Alan,

I'm sorry to hear that! I've set up an order for a replacement card for you.

Thanks!
~Sharaya


Sharaya wrote:

Hi Alan,

I'm sorry to hear that! I've set up an order for a replacement card for you.

Thanks!
~Sharaya

Good Morning Sharaya,

I have just received the replacement card in the mail today, but it looks like this card also has an edge frayed and worn especially the back. Are all the Mythopoeic Sphinx cards in the same condition? Its just that when I play my sessions, the particular card just stands out in my deck, even if I have them sleeved.

-Alan

Paizo Employee Customer Service Representative

Neverwinter27 wrote:
Sharaya wrote:

Hi Alan,

I'm sorry to hear that! I've set up an order for a replacement card for you.

Thanks!
~Sharaya

Good Morning Sharaya,

I have just received the replacement card in the mail today, but it looks like this card also has an edge frayed and worn especially the back. Are all the Mythopoeic Sphinx cards in the same condition? Its just that when I play my sessions, the particular card just stands out in my deck, even if I have them sleeved.

-Alan

Hi Alan,

Sorry to hear about your replacement! I've got another set up to be sent out to you, and I've checked that it is starting out in good condition. Hopefully it shouldn't be jostled around too much during shipping, since we don't have a way to prevent damage from happening en route.

Just let me know if there's anything else I can help out with in the meantime, and I'll be happy to do so.

Thanks!
Katina


Thank you Katina, you guys are always the best!

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