PZO1013 faulty in order #4133150


Customer Service


Hi, I have received no reply to my email sent two days ago so am posting here.

I have received order #4133150 on 5 December 2016, unfortunately the copy of PZO1013 Inner Sea Pawn Box in it is faulty - it contains two copies of the first sheet (Absalom Guard, Adowyn Hunter, etc) and none of the third sheet (Chernasardo Sniper, Damiel Alchemist etc).

What should I do about this? Should I organize to return the whole box, or just the extra sheet? Can I get a copy of the missing sheet please?

My preference would be to just be sent the missing sheet, however I'm happy to go along with whatever you need.

Customer Service Representative

Hi Darryl,

I'm sorry to see that we haven't gotten to your email yet. We've been receiving a high volume of inquiries and it's taking us a bit to get caught up on everything.

We'll respond to you email as soon as we can and get this taken care of.

Thanks!
~Sharaya


Happy to say that I've received an email from Paizo to confirm that they'll be mailing me the missing sheet. Thanks!

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