Order #3901971 Shipment


Customer Service

Grand Lodge

Hi Paizo,

I just received an automatic e-mail that my Curse of the Crimson Throne Hardcover is shipping.

But I had it in my sidekart together with the Curse of the Crimson Throne Pawn Collection. Why doesn't it ship together? (once the Pawn Collection is available)

Kind regards,
Jeroen

Customer Service Representative

Hello Jeroen,

You placed 2 pre orders for the Curse of the Crimson Throne. One you sent to your sidecart and the other was in an order by itself. That second one has shipped out, but the other remains in your sidecart. Would you like for me to cancel the one in your sidecart?

Grand Lodge

Hi Diego,

Ah that explains it.. My apologies, I must have made a mistake by ordering two. (I intended to put a single order to my sidekart.)

Yes if you could cancel the one in the sidekart. (Since I only need one hardcover CotCT.)

Thanks,
jeroen

Grand Lodge

While you're add it, if you could add "Pathfinder Cards: Deluxe Harrow Deck" to my sidekart?

It's stuck in my shopping cart again, can't finish the order. Is there a bug with Chrome maybe?

Paizo Employee Customer Service Representative

Hi Jeroen,

Thanks for the heads up! I've removed the extra CotCT and added the Deluxe Harrow Deck to your sidecart. I can't send you a confirmation email from the sidecart, but you should be able to check it out on your My Account page. Just let me know if anything else needs to be adjusted, and I'll be happy to help.

Thanks!
Katina

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