Order 4080109

[Kelleris]

My name is Matthew Kelsey, and I'm asking about Order 4080109. I purchased the Curse of the Crimson Throne hardback, and asked to have it delivered to my Denver address. But the order history is very confusing. It says that the book both has and has not shipped, and I see in my sidecart a copy of the book slated to go to Grand Prairie with my next AP subscription. So something seems out of whack. Just to clarify, then, I'd like it shipped to the aforementioned Denver address and not bundled with the AP subscription.

[Diego Valdez]

Hello Kelleris,

You ordered 2 copies, which is what you are seeing. On August 20 you pre ordered the book and selected ship with subscriptions are the shipping method. So it went into your sidecart to wait to ship out along with your Adventure Path subscription. That one is still in your sidecart. On September 23 you placed an order for the book to be shipped to Denver. That one has been processed and shipped. It is on its way to you. Should I cancel the sidecarted one?

The reason you see that it has and has not shipped is because the shipping label has been printed which causes it to display that the book has shipped. But we are still inside the shipping window so it will display that it hasn't shipped until Friday.