Subscription e-mail suggestion and questions


Customer Service


Suggestion

I would really appreciate a different subject line for a subscription order where the payment was declined. I seem to periodically get issues with the card I use for my subscription, and as a result miss fixing it until after the order should have shipped because I assume that the order is fine by seeing the normal subject line in my e-mail.

Questions

1.) Is it possible to pause a subscription for a month, in case an item you have no desire for comes up. I really like the Pathfinder RPG subscription, but I don't have use for the NPC codex type books. I hate to have to cancel and resubscribe when this happens.

2.) Is there any possibility of the pawns for adventure paths becoming part of that subscription?

Customer Service Representative

For the suggestion: I would recommend posting that separately on the Website Feedback messageboard.

For your questions:
1) Pausing (or suspending) a subscription just holds the items to ship later. It does not skip the item. The only way to skip items is to cancel and resubscribe with the next item you are interested in. Sorry for any inconvenience.

2) At this time Pawns have their own subscription line, and we have no plans to include them in the Adventure Path subscription.

Thanks!
~Sharaya

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