I would like to reinstate my subscriptions (I put them on hold back in July).
Is it possible to "catch" up on the products that have been released in the interim?
Customer Service Representative
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Hello AJ,
Sure thing! I only saw two subscriptions that had been suspended, and I've reinstated those two and put any items you've missed into your sidecart to be shipped out with the next round of subscriptions. If you'd like them sent on their own, just let me know and I can make that happen.
If there are any further subscriptions that you had wished to start, we do not have an option to reinstate them, so the best thing will just be to start new ones via the website. While you can still purchase previous items, they won't be part of the subscription and won't come with any PDFs or discounts (other than the Pathfinder Advantage).
I hope this helps! Please don't hesitate to ask if there's anything else I can assist you with in the meantime, and I'll be more than happy to do so.
Thanks!
Katina
Many thanks Katina! Could you please process the shipment for the items in my sidecart?
I've moved the items from your sidecart to a new order. You should get an order confirmation email soon.
If we can help with anything else, please let us know.
Thanks!
~Sharaya
Thanks Sharaya!