Potentially merge Order (3367718) with Order (4022187)?


Customer Service


They're going to the same address, I probably should have just ordered them together. I don't necessarily need them merged, but I would appreciate it if it would help save on Shipping at all.

Thank you for your time.

Customer Service Representative

Hello Alchemyprime,

I can merge both orders but doing so will hold the order up. Everything except Advanced Bestiary is ready to go in order 3367718, so that order should be on its way as soon as the book gets to us. The items in order 4022187 are all items we need to get from the supplier so that order will not ship until they arrive. I can merge the orders and it will all ship together once everything arrives. I can also move the Advanced Bestiary into order 4022187 so everything else on that order can get going right away. Which would you prefer?


Diego Valdez wrote:

Hello Alchemyprime,

I can merge both orders but doing so will hold the order up. Everything except Advanced Bestiary is ready to go in order 3367718, so that order should be on its way as soon as the book gets to us. The items in order 4022187 are all items we need to get from the supplier so that order will not ship until they arrive. I can merge the orders and it will all ship together once everything arrives. I can also move the Advanced Bestiary into order 4022187 so everything else on that order can get going right away. Which would you prefer?

Hm... I suppose just leaving it as it is then. That'll all work okay.

Thank you!


Hi again.

So I received 4022187 already, and I'm glad to have it. Thank you.

But I did want to check on 3367718 - is the Advanced Bestiary still AWOL? Just wanted to check on that, or on when I should expect it.

Thanks in advance!

Paizo Employee Customer Service Representative

Hello alchemyprime,

Thanks for checking in! I've taken a look at your order #3367718, and it actually seems that it's on a packing list in our warehouse right now, waiting to be processed. The Advanced Bestiary is in there, so it should all bet set to go. Once our warehouse reaches it in the queue, they'll send you a confirmation email to let you know that it's on the way.

Otherwise, you're all set! Please don't hesitate to ask if there are any further questions or concerns that you may have, and I'll be happy to help out.

Thanks!
Katina

Community / Forums / Archive / Paizo / Customer Service / Potentially merge Order (3367718) with Order (4022187)? All Messageboards
Recent threads in Customer Service