Order#: 3911783


Customer Service


Not sure if this goes here or not but I purchased a selection of items from the Paizo online store. Looking at the order, it appears the shipment was broken down into two shipments. One package has arrived, but the second half of the order never arrived. Is there any way to see if this 2nd half of the order has been forgotten or is it currently delayed?

I'll be happy to provide any further information you need. Thanks.

Paizo Employee Customer Service Representative

Hello DunkinDoNot,
(Hmm, now I want donuts...)

Thanks for letting us know about this! I've taken a look into your order and according to the tracking links, both items should have been delivered on 6/24. I'll go ahead and send you an email in just a moment with more information that you should be able to use to see if your local Post Office can help you locate the second shipment.

If there are any further questions or concerns that you may have in the meantime, please don't hesitate to let me know and I'll be glad to help.

Thanks!
Katina


Hey Katina,
first off, thanks for the quick response. Greatly appreciated. Secondly, as soon as I got home, there was a package waiting for me. So this issue is no longer an issue. The problem was a lack of patience. :)

In short, I got everything I ordered and this issue is no longer an issue.

Thanks again for your help.

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