Newly purchased Rise of the Runelords base game--missing the Valeros role card.

[Remyhawk]

Hello,

I recently purchased the Rise of the Runelords base set on Tabletop Day and I noticed last night that we were missing the role card for Valeros the warrior. Is it possible that this can be replaced?

Thank you!

Sam

[Diego Valdez]

Hello Remyhawk,

I'm sorry to hear you were missing a card! I should be able to get a replacement shipped out to you, but I don't see a shipping address attached to your account. Send an email with the address you would like it mailed to to [e-mail] and we can get it on its way.

[Remyhawk]

Hello Diego,

Thank you for your help! I have sent an e-mail with my shipping address. How will I know that it was received? Will I receive a confirmation when the item is shipped?

Thank you!

Sam

[Diego Valdez]

Hello Remyhawk,

We got it. In addition to the email I sent you you will also receive an email when the card leaves our warehouse.

[Remyhawk]

Hello Diego,

I just received the card that you sent and unfortunately, it appears that you have sent me the wrong card.

As I mentioned previously, I am missing the role card and you guys sent me the character card which I already have.

Is there any way to fix this? Thank you!

Sam

Edit: The role card is the one that says he can be a Guardian or Weapon Master.

[Katina Davis]

Hi Remyhawk,

Sorry about that! I've double checked and we're definitely sending you the role card this time! I'll get it down to the warehouse so it can start the journey. Once it's been processed, you should receive a confirmation email to let you know.

Please don't hesitate to let us know if there are any further questions or concerns that you may have in the meantime, and I'll be more than happy to help out.

Thanks, and have a great day!
Katina