Beginner Box (Humble Bundle) isn't in my order history


Customer Service


Hello,

Just a quick question (hopefully). I purchased the big package from Humble Bundle, including the physical Beginner's Box. I know those are backordered and it might be several more weeks before I see it.

That's fine, but I just wanted to make sure mine hadn't fallen through the cracks - I don't see a record of it anywhere. I know I input my mailing address at one point right after I got the bundle, but I don't see a mailing address or a record of the order on my account page.

Thanks in advance for the help!

Lantern Lodge Customer Service Manager

It looks like you put the address in, but not a payment method for the shipping and handling portion. If you go to paizo.com/humblebundle you should be able to complete the order submission.

thanks,
sara marie


Ok, thanks! When I click on that link, I get an error page saying "You have made too many requests for the same page too quickly." Waiting doesn't seem to help. Problem with the link? Or do I just need to come back later?

EDIT: Nevermind I figured it out. Should be good to go now. Thanks for the help!

Customer Service Representative

Hello HideousZ,

You can get to the same page by clicking on My Account, then scrolling down until you see the box on the right hand column near the bottom that says, "Humble Bundle Redemption". Clicking that will take you to the page where you can complete the billing and shipping information (you will need to scroll down past the redeemed codes box). Don't forget to hit the final submit button on the confirm tab when you are done.

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