Package had incorrect order / Paizocon volunteer schedule mix-up


Customer Service

Scarab Sages Contributor

I recently got my subscription in the mail a few days ago. I was eagerly awaiting the opportunity to read Armor Master's Handbook (and resist the temptation to not read The Inferno Gate, as I was passing it on to my GM) in a physical copy, but...I didn't receive the AMH. Somehow, in my package, there was Heaven Unleashed in its place. I don't mind the delay, however, and will be happy to return my (admittedly lightly read) copy at Paizocon, should it be necessary.

For ease of checking, my order number is 3927819.

-----------------------------------------------------

Also, I have one more issue, and didn't want to clutter up the board's backlog any more than it already has been. When I poked around in the PaizoCon schedule, looking for events that piqued my interest, I saw that I was already placed in my volunteer events. Initially, I thought that was great - but I saw I was also placed in some additional afternoon volunteer events.

Now, don't get me wrong, I'm happy to volunteer as needed, but I'm uncertain how comfortable I am with both wanting to explore the con beyond ACGOP, and also the urge to leave this appointed post. I hesitate to click the 'remove' button, for this reason; I was wondering if anything with the system was awry.

Thanks for all of y'all's time! Can't wait for Paizocon!

Lantern Lodge Customer Service Manager

With regards to the schedule, I can have someone verify your schedule was entered correctly. However, after we do that any questions about scheduling conflicts for Pathfinder Society volunteers needs to go through Tonya.

Paizo Employee Customer Service Representative

UllarWarlord wrote:
When I poked around in the PaizoCon schedule, looking for events that piqued my interest, I saw that I was already placed in my volunteer events. Initially, I thought that was great - but I saw I was also placed in some additional afternoon volunteer events.

Hi UllarWarlord,

There was a bit of a miscommunication on how the ACG afternoon slots were supposed to be filled, so I think some people got put into extra slots as placeholders. Those should be all fixed now, but feel free to look over your schedule and verify that everything looks right.

If there are still conflicts with the schedule, get in touch with Tonya so she and I can work it out from there. Thanks!

Scarab Sages Contributor

Thanks guys, for fixing my schedule!

Community / Forums / Archive / Paizo / Customer Service / Package had incorrect order / Paizocon volunteer schedule mix-up All Messageboards
Recent threads in Customer Service