Diego Valdez Customer Service Representative |
Diego Valdez Customer Service Representative |
Hello Marc,
The shipping email you received was sent on the 11th. With subscriptions we do what we call label runs, which means we print all the labels for identical orders (ie, all the orders that are just an Adventure Path, or all the orders that are an Adventure Path and a Campaign Setting, etc). When we print those labels the orders are charged, the PDFs granted, and the shipping email sent. However we still need to pack them all up and get them underway, which can take some time. The shipping email should say "is expected to ship from the Paizo warehouse by <last day of shipping estimate, in this case April 22>". So the package can ship anytime between when you receive that email and when we finish shipping the subscriptions.