Paizo Order 3820533


Customer Service

Liberty's Edge

Pathfinder Starfinder Adventure Path, Starfinder Roleplaying Game Subscriber

Hello,
I received an email that my payment method was declined (likely due to me moving and changing the associated address). I have updated and wanted to make sure the order is going to go through.

Thanks.

Paizo Employee Customer Service Representative

Hello Mischief,

Thanks for letting us know! It does indeed seem like that was the issue, but I've retried the payment method with your updated address and the authorization was able to go through just fine. Your order is still pending, and should be good to do once our warehouse reaches it in the queue.

Note: you may see an authorization on your account for the order, but it should not finalize until your order has been processed for shipping. If the authorization expires, a new one will be opened and then finalized when our warehouse processes the shipment. If you have any questions about the authorization process, you can check out the FAQ here, or just let me know and I'll be glad to help.

Thanks!
Katina

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