Sidecart


Customer Service

Scarab Sages

Oh most awesome Customer Service,
First of all: have a great new year!
Instead of having the Items moved to my sidecart shipped with the next available subscription, could you ship them as soon as they are available (two of the books are meant to be gifts, so, the sooner, the better).
Thank you!

Paizo Employee Customer Service Representative

Hi Feytharn,

We can absolutely do that! I just wanted to check with you first to see what you'd prefer to do.

Since the books are coming from different distributors, they may not reach us at the same time. Would you like them both put into ONE order and they'll both be sent out when they've arrived? Or would you rather have each book in it's own separate order so that once it has arrived, it can go right away? (I saw that one of the titles you ordered has a quantity of 2, so those 2 books would be together in an order and the other title would be separate. I won't list the titles in case the person you're buying for reads our message boards. ^_^ )

Once I hear back from you, I'll be glad to get that taken care of right away. If there are any further questions or concerns that may pop up in the meantime, don't hesitate to ask.

Thanks!
Katina

Scarab Sages

Oh most awesome Customer Service,
You can send out the books as they arrive, in as many orders as it takes (preferrably no more than three, I hate self assembly books ;-) ).
Thank you, oh most awesome Customer Service!

Have a great Weekend!

Paizo Employee Customer Service Representative

Alrighty! I've created two new orders, and you should receive confirmation emails for both of them shortly. I put the two duplicate book into one order, since presumably they will reach our warehouse at the same time so there would be no point in splitting them up.

Take a look at those confirmation emails, and let me know if they appear to be correct. If anything needs to be changed, just let me know.

Thanks!
Katina

Scarab Sages

Oh most awesome Customer Service,
Everything looks good!

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