Order 3791147 - Shipping method


Customer Service


Got my email on my subscriptions today, says they're being shipped separately. I know once before we had a problem with the sub not correctly picking the cheapest shipping method, just thought you'd want to check on this one to be sure it picked better this time.

Not a problem, necessarily, since the items are different sizes, it might actually be cheapest to mail them separately. Just wanted to give you a heads-up. If it's working as intended, then I'm sorry I bothered you during the busy season. Thanks again.

Paizo Employee Customer Service Representative

Hi there gatherer,

Thanks for letting us know about this! I've taken a look into your order #3791147 and it seems that in this case, sending the items in two separate packages via standard post is the cheapest method. The Player Companion should be sent out in an envelope, and the cards will come in our smallest box.

Sorry for the confusion, but it looks like all is well. Just let me know if there are any further questions or concerns that you may have and I'll be more than happy to help out.

Thanks!
Katina

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