Mouse Guard 2E boxset


Customer Service


My order of mouse guard still hasn't shipped. I have read about other people receiving their box sets. Would you be able to tell me when my box will ship?

Customer Service Representative

Hello Private Green,

We expect to begin shipping the boxed sets in the next couple of days.


Diego Valdez wrote:

Hello Private Green,

We expect to begin shipping the boxed sets in the next couple of days.

Is this still accurate? I haven't received any shipping updates. My order is still pending. Thanks.

Lantern Lodge Customer Service Manager

After looking into this some more, it looks like some of our stock came in damaged and we are trying to see if we can get additional copies from our distributor to continue fulfilling orders.


Thanks. Are you planning to contact customers like myself who have pending orders? My order number is 3770763 . Be good to know:

1) what the new expected ship date will be beyond the stated 4-18 business days.
2) if you don't plan to fulfill my order.

I sent an email to CS asking but I haven't had a reply, so I assume this is where we get updates. Happy to take this off forum. Thanks.

Customer Service Representative

Hello Soln,

I replied to your email earlier this morning. We were closed for the Thanksgiving holiday, Thrusday-Sunday.

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