Gift Mixup

[Aleron]

Hello, hoping you can help me!

I purchased a gift pdf but accidentally sent it to the wrong person. Is it possible to get this fixed? Silly mistake on my part.

Order: #3738903
Gift: The Onmyoji: A Japanese Occult Diviner
Sent to: 137Ben
Meant to be sent to: Zwordsman

137Ben even already owns it on a different venue so some help with this would be greatly appreciated!

[137ben]

Near as I can tell, the mixup resulted from a discussion on the product discussion thread. Zwordsman was considering buying it, and Aleron and myself (both of whom already owned the product in question) were advising him. I'm guessing Aleron tried to send it to Zwordsman, but clicked on my name (which would be right above and/or below Zwordsman's name in the discussion thread) by accident.
In case it matters towards Aleron getting a refund, I haven't downloaded it from Paizo.com, nor will I (since I already have it from OBS).
By the way, the fact that Aleron is just randomly gifting a base class to someone is really awesome. Let's hope the Paizo tech team can help out.

[Katina Davis]

Hi there, Aleron and 137ben!

Thanks for letting us know about the mixup. Since it sounds like this was an accident and both of you already have the PDF, I have moved the digital asset over to Zwordsman's account, and he should see it available in his My Downloads section as we speak.

Since I moved the PDF in our system differently than a normal order would, he may not get the automatic email to inform him that he's got a new download available, but I'll let you give him the good news. :) If he checks and has any trouble accessing the download, I'll be more than happy to help out.

Please don't hesitate to let us know if there are any further questions that either of you may have.

Thanks!
Katina

[Aleron]

Thanks so much Katina, that's a huge help!