JorrJorr |
Hey there, I received my packages but there was a problem with one of them. The order was split up into two packages with the Pawns Monster Codex Box as one of them. When it arrived it was a small box containing only the WotR Adventure Card Game Deck #4. The box was labelled for 5 pounds but thought that it might have gotten shuffled into the other package instead.
I decided to wait until the rest of the order arrived to post this just to make sure the order wasn't packaged differently. When the other half of the order showed up, it was missing the Pawns Monster Codex Box and had the original copy of the WotR Adventure Card Game Deck #4 with promo card as stated on the invoice.
Thanks for looking and let me know what you would like me to do with the extra Deck #4.
Diego Valdez Customer Service Representative |
Hello JorrJorr,
I'm sorry to hear we sent you the wrong item! I have set up a replacement to ship out to you along with your September subscription order. If you need them to ship sooner let me know and I will get them underway. You do not need to send back the extra deck 4. Keep it with our apologies. If you don't have a use for it consider donating it to a library or to someone who will enjoy it.