oyzar |
I tried to buy some digital products some days ago through my phone. It for some reason required me to fill out a billing address after putting in my card details. The form didn't resize from the payment details size, so it was impossible to fill out the last line as well as to hit submit. This made it impossible to complete my order.
Sharaya Customer Service Representative |
Hi Oyzar,
Sorry about that! Some browsers can have issues with that page on the website if they have compatibility mode turned on. We usually recommend turning that off (or using a different browser that has the option to turn it off) and trying it again.
If that doesn't work, we can enter the billing address from our side if you email it to us.
It looks like you got the order to work earlier today. If you have any further questions or concerns, please let us know.
Thanks!
~Sharaya