Hey,
I was hoping somebody could take a quick peek at order # 3627194
and give it a kick if necessary.
Today in the mail I received 2 boxes, each with 1 copy of Adventure Deck 3.
I seem to be missing the box with a copy of AD 3 and the promos.
The last email I got says it has not been shipped yet but my My order page says "Shipped Mon, Jul 13, 2015" but does not have the red "Item(s) have already shipped" text and the order is still listed as pending.
Thanks for checking,
-Robert
Customer Service Representative
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Hi Robert,
Thank you for letting us know about that! I've taken a look into your order, and I'm not sure exactly why it's being so stubborn but we should be able to fix it. I've made sure that our warehouse will include those missing promo cards with the last Adventure Deck #3 shipment.
Sorry for the confusion! Please let me know if there's anything else I can help out with, and I'll be glad to do so.
Thanks!
Katina