Hello there lovely customer service representative! I hope that your day is going well and that a lovely weekend is about to start for you.
I have a quick question about these two orders: Order 3582907 and Order 3589504. I bought the PDF/Print bundles for a book on mythic giants and the other on creatures of sin (get that Runelord fix) and I have already received the PDFs, but the print versions do not appear to be on there way to me in my latest subscription order, which I had sidcarted them to ship with. I have been busy lately so I didn't notice until I looked over the final shipment email today. I was just curious when those two books would be heading this way. If they can ship with my next subscription package that will work great. Thank you for all your help!
- Cordially,
- Generic GM
Hi Generic GM,
Sorry for any confusion with these... It looks like they ended up in a strange order limbo instead of making it all the way to their sidecart. I have rescued them from limbo and they should actually be in your sidecart and available to ship with your next order.
If you don't see them on your order confirmation for your July order when that gets generated, please let us know.
Thanks!
~Sharaya
Thank you Sharaya! You have once again worked your magic! Thanks!
- Generic GM