Hi, it looks like there was a printer alignment issue with my PACG Bard Character Deck. The text and artwork in the deck containing the character, weapon, spell, and armor cards is blurry (it has a certain "printed for 3D" look to it). Only the one deck is affected, but all cards in that deck are affected to some degree (varies from "barely noticeable" to "barely legible").
I purchased it from my FLGS, so do I need to take it back there or is this (preferably) something you guys can help me with directly?
Thanks in advance!
Customer Service Representative
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Hello there,
Thanks for letting us know about this! Normally we would ask that you go through your FLGS since we have distribution systems set up for them to receive replacements, but since yours is just half of the deck, I'll just go ahead and send you the half that was affected. Once our warehouse has processed the order for shipping, you should receive a confirmation email to let you know.
In the meantime, if you'd like to send some pictures of the damage to customer.service@paizo.com, we can keep tabs on the issue and make sure it's not a widespread thing. If you have any other questions or concerns in the meantime, don't hesitate to ask and I'll be glad to help out.
Thanks!
Katina
I got my confirmation email. Thank you! You guys are awesome!
I'll dig out my scanner and send in some pictures of the cards.
Thanks again!