Re: Problem with Paizo Order # 3593381


Customer Service

Owner - House of Books and Games LLC

Hi everyone :)

(supplicant makes proper obeisances here)

For order 3593381, if I'm reading the email I just got correctly, the system is trying to charge $301.80 to my Discover, and it's being declined.

It looks like I still have a $400 store credit - can that be used instead?

Thanks!
-burt

Customer Service Representative

Hi Burt,

The system is being a bit stubborn, so I have moved the unshipped case to a new order and applied the store credit there. You should get an new order confirmation email.

Thanks!
~Sharaya

Owner - House of Books and Games LLC

1 person marked this as a favorite.

Awesome, thank you so much!

P.S. Oh no! No more ray of funshine?!?

Customer Service Representative

You're welcome! ^_^

Nope...we did a company-wide switch to more official titles.

Owner - House of Books and Games LLC

I was afraid it was something like that :/

Grand Lodge

Adventure Path Charter Subscriber; Pathfinder Starfinder Adventure Path Subscriber

I remember when my little company started getting bigger and my title changed from "Rocket Scientist" to "Senior Systems Engineer." Boo.

-Skeld

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