Paizo Download issues


Customer Service


I recently purchased the Ranged Tactics supplement from the Paizo website. I went to my downloads to download it and it gets saved as a pepper file. no clue what that is. try to open it- cant. try to download it again. cant open it. i download something else of the paizo site. it also gets saved as a pepper file. cant open it. suddenly everything i get fom Paizo is a pepper zip file that i cannot open. what gives?

Grand Lodge

PepperZip is adware that has been installed on your computer.

You can try THIS GUIDE for removing it.

In the meantime try a different unzip utility. I recommend 7zip. Never had a problem with it.

Customer Service Representative

I've never heard of PepperZip, so thanks, Andrew!

Some other PDF FAQs can be found here:
http://paizo.com/paizo/faq#v5748eaic9r2w

If you still have any questions, please let us know.

Thanks!
~Sharaya

Community / Forums / Archive / Paizo / Customer Service / Paizo Download issues All Messageboards
Recent threads in Customer Service