Order 3577578

[Waycoolsuperdude]

Hello,

This is my first subscription order so I might be a bit confused. I ordered the WotR base set and received it, so no problems there. My confusion is with the Character Add-On pack. I thought it was supposed to come with the base set if the base set was the first order of the subscription. Looking at the order it appears that I was not charged for the add-on pack. Also, looking at my "My Subscriptions" page, I see upcoming adventure decks, but no character add-on pack in the queue. I have not received the character add-on pack nor does it appear to be listed anywhere in my upcoming subscriptions.
Sorry for the long-windedness and thanks for any help.

~WCSD

[Sharaya]

Hi WCSD,

I'm sorry for any confusion! I'm not sure if this was a timing/syncing issue, or just a display glitch that was causing the Character Add-On Deck to be visible in the upcoming shipments section.

In any case, I have done some poking and prodding, and the Character Add-On Deck should now be in your sidecart, which means it is set to ship with Deck 2 in June. Please let us know if you would like it moved out of the sidecart to ship sooner than that.

Thanks!
~Sharaya

[Waycoolsuperdude]

Thank you for your quick reply, Sharaya. Shipping with Deck 2 in June will be fine. Just in case nobody told you recently, you're awesome! :)

~WCSD

[Sharaya]

Thanks for the update! I'll leave it in your sidecart for your June order then.

Also, thanks! ^.^