Badge Pickup Times


PaizoCon General Discussion


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I tried to find this information before posting so apologies for starting a new thread. I have a game 8am Saturday. What time can I arrive to pickup my badge before the game starts?


Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Roleplaying Game Subscriber

This is going to make for a HUGE mess come Friday morning. It's too bad there isn't early badge pickup for people coming in on Thursday. Many major cons already do this.

Grand Lodge

PaizoCon did that last year. I'm not sure if they're doing it again this year

Lantern Lodge Customer Service Manager

Registration starts at 7am . The line moves incredibly quickly. If you have a 8am game I would recommend getting in line a bit earlier. We will have a short window Thursday night for GMs of 8am games and the details will be emailed out specially for those individuals who qualify.

Liberty's Edge

Starfinder Superscriber

Based on experience the past two years, the line has moved incredibly quickly. Two years ago, I got to the line, saw it, and went "ulp", thinking that there was no way I'd make my 8AM game. 10 minutes later, I was through the line. It was extraordinary. The American Astronomical Society could learn from Paizo about running an effective convention registration line. So, it sounds like it will be a mess, but based on experience, they make things work quite well.

So, don't worry. You'll get to your game on time.

Last year (2014), I didn't GM Thursday morning, so I didn't register early. I did need to pick up a blank flip mat for my afternoon GM session, though. After the line, I had time to drop by the store and pick that up before my 8AM game.

Dark Archive

Soluzar wrote:
This is going to make for a HUGE mess come Friday morning. It's too bad there isn't early badge pickup for people coming in on Thursday. Many major cons already do this.

Friday morning games likely won't start right at 8am. I wouldn't worry about missing anything.

Grand Lodge

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We didn't get in line until almost 7 last year and it looked like an hour line at least. As soon as 7AM hit, the line moved and really never stopped moving. We were through it in less than 15 min. Their won't be a problem making 8AM games. You will probably even have time to shop in the store as well.

The hotel unlocking rooms for the lottery games was the real problem, we started late because of that.

Silver Crusade

When should the emails about early registration be sent out? I have not received one as of yet, but as far as I understand I qualify because I volunteered to GM for the 8am slot on Thursday

Lantern Lodge Customer Service Manager

Yeah, so I had to do a system upgrade to access a secure site and that did not go as smoothly as I hoped. Apparently it didn't like trying to import an obscene amount of emails from 5+ years of customer service when upgrading my mail client. So I was without email access all day yesterday. Good news is that Lissa can work miracles and is preforming one on my machine right now!

Hopefully will have access to my email again shortly.

Lantern Lodge Customer Service Manager

The people that qualify are GMs or volunteers of 8 or 9am games/events, employees, and special guests. I'll shoot this email out as soon as I have access again (I have it already written). It will be around 6pm-10pm Thursday night.

As others have noted, the line does move very fast. We have it set up with our entire customer service department (Myself, Sharaya, Katina and Diego) behind tables with everyone's packets in alphabetical order. You show your ID, we give you packet with your badge, any event tickets and you go get your swag bag. Anyone with badge issues is taken aside to work on so that the line is not held up. We have people go up and down the line occasionally to remind folks to have their photo ID ready and that speeds things up too.

Liberty's Edge

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Starfinder Superscriber

Anyone with badge issues is "taken aside".

Enough said.

Ahem.

Grand Lodge

Pathfinder Adventure, Rulebook Subscriber

I have badge subscriptions.

Silver Crusade

rknop wrote:

Anyone with badge issues is "taken aside".

Enough said.

Ahem.

Big Paizo is always watching

The Exchange

Pathfinder Adventure Path, Lost Omens, Rulebook Subscriber; Pathfinder Battles Case Subscriber
Sara Marie wrote:

The people that qualify are GMs or volunteers of 8 or 9am games/events, employees, and special guests. I'll shoot this email out as soon as I have access again (I have it already written). It will be around 6pm-10pm Thursday night.

As others have noted, the line does move very fast. We have it set up with our entire customer service department (Myself, Sharaya, Katina and Diego) behind tables with everyone's packets in alphabetical order. You show your ID, we give you packet with your badge, any event tickets and you go get your swag bag. Anyone with badge issues is taken aside to work on so that the line is not held up. We have people go up and down the line occasionally to remind folks to have their photo ID ready and that speeds things up too.

Since I'm meeting friends in downtown Seattle for dinner,I don't know if I can get back in time for registration. Can you have a way for 8 am GM's to get registered early so we can get set up?

Sovereign Court

will badges be available to pick up all day? I won't be arriving until Saturday evening, around 7-8pm.

Lantern Lodge Customer Service Manager

Email sent (from paizocon@paizo.com).

Lantern Lodge Customer Service Manager

Malikjoker wrote:

will badges be available to pick up all day? I won't be arriving until Saturday evening, around 7-8pm.

Nope, you'll have to wait until Saturday morning. We'll close up registration when the store closes.

Liberty's Edge

Starfinder Superscriber

I didn't get the early registration for volunteers email.... I'll be there later today, and will cast about and hopefully figure out where to go.

Grand Lodge

I'll be getting in pretty late Thursday evening, so I think I'll wake up nice and early as to get my badge so I can get to working. I'll see everyone Friday morning!

Silver Crusade

I didn't get an account mail either and I have an 8am game I'm running.

Scarab Sages Contributor

rknop wrote:
I didn't get the early registration for volunteers email.... I'll be there later today, and will cast about and hopefully figure out where to go.

I'm afraid I'm in the same boat.

President, Jon Brazer Enterprises

Same. No email for this Friday morning GM.

Sovereign Court

Sara Marie wrote:
Malikjoker wrote:

will badges be available to pick up all day? I won't be arriving until Saturday evening, around 7-8pm.

Nope, you'll have to wait until Saturday morning. We'll close up registration when the store closes.

But I'm arriving Saturday EVENING, how can I pick it up that morning?

Sovereign Court

if i cannot even get a badge until sunday morning whats the point of coming?

Grand Lodge

Pathfinder Adventure, Rulebook Subscriber

...to have fun?

Community & Digital Content Director

Malikjoker wrote:
Sara Marie wrote:
Malikjoker wrote:

will badges be available to pick up all day? I won't be arriving until Saturday evening, around 7-8pm.

Nope, you'll have to wait until Saturday morning. We'll close up registration when the store closes.
But I'm arriving Saturday EVENING, how can I pick it up that morning?

I believe Sara meant "Sunday" morning (the convention preparation has all our wires crossed as it gets closer). Our registration area and store will be closing up for the evening at 6:00 PM Friday, Saturday and Sunday (opening at 7:00 AM all three days) and 3:00 PM on Monday (opening at 9:00 AM). Additionally, our whole staff will be in the PaizoCon Preview Banquet during that time window. If you have specific event tickets or have a ticket to the banquet that you need that night, please email paizocon@paizo.com.

Sovereign Court

Will I be able to walk the con floor or will I be unwelcome until I have my badge?

Community & Digital Content Director

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Walking in the convention areas is absolutely OK. I suspect we'll have a lot of people hanging around/gaming in the hotel bar area and in our open gaming space. Official events that are listed on our Event Schedule will require a PaizoCon badge, however. Traditionally there's also been an "Anti-Banquet" group that rallies up near when the Banquet starts, so I'd look out for a thread popping up Saturday evening by those folks.

Sovereign Court

yeah, Im signed up for events. Thats part of what makes this nerve wracking for me. As part of a large group (25+ people with the Portland PFS chapter) can someone pick up my badge who is arriving first thing?

Sovereign Court

I called customer service and couldn't get an answer on this one. I'll wait another hour before asking for a refund. This has made it so I don't feel comfortable about attending the con in the future, it also shakes my consumer confidence.

Lantern Lodge Customer Service Manager

Malikjoke, I'll be shooting you an email when I can get email back open.

Dale McCoy Jr & rknop, I know you two were on email, I remember adding you both specifically. I cannot currently open my email (not pleased with the upgrade to Yosemite AT ALL) so I can't check why it didn't send but as soon as I can check I will.


Do you guys just cap the badge-pickup line at 6PM or do you physically stop handing out badges then?

If it's the latter I'd also be interested in having a friend pick up my badge.... I'm probably going to have to work OT tomorrow (dang people getting sick!) and won't be able to show up till ~5:50... and I managed to get into the Special too... D:

Sovereign Court

Still no email.

Well, I guess I'll just get my badge Sunday. Hopefully its organized and I can at least get to the 8am game I'm signed up for, but at this point my gut tells me that they won't.

The good news, I guess, is that because the store won't be open for me to get the badge, I wont be spending any of the money i'd planned to spend there (sorry third party publishers).

Silver Crusade

Is the pickup window for Friday Morning GMs still between 6 & 10 tonight? If so, I'll head up then to grab my stuff.

[EDIT]
I'm also not complaining, but considering your email woes, I figured that, since I live in Tacoma, I could drive up tonight and grab it if it still going to available. If not, I'll just leave early tomorrow.

Grand Lodge

I also didn't get an email about badge pickup. Jist a heads up not a complaint. Hope your email gets better soon.

Grand Lodge

Same for no email about early pickup of badges. I would like to pickup tonight since I run a game Friday at 8 AM.

Silver Crusade

Just got my email. Thanks.

Sovereign Court

Got my email. Thank you for following up. See everyone Sunday

Lantern Lodge Customer Service Manager

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I was finally able to get that email sent for early GMs. If you are on either the PFS schedule or in the program book to GM or moderate a 8am or 9am game or event on Friday go ahead and swing by the coat check room from 5:30-10pm tonight and we'll get you squared away.

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