Order 3531531


Customer Service


Can I just clarify, as this order is now marked as cancelled?

I (regretably and with withdrawal symptoms already occurring) cancelled all my subscriptions, but still wanted all the items in the sidecart which now appear in the aforementioned order, but its status is cancelled?

Just checking,
Jim

Customer Service Representative

Hi Jim,

Sorry for any confusion. From your last communication I thought you just wanted the items that are in order 3541388.

So...just to double check, should I reinstate any of the non-subscription items from order 3531531?

Thanks!
~Sharaya


Ah I see, sorry that I was unclear.

We'd best reinstate some of those items as I have already downloaded the PDF component of the print/PDFs bundles!

Basically everything in the currently cancelled order except the two subscription items.

And obviously still waiting on the pending items in 3537332.

In terms of shipping since the various mythic books are pre-order and won't be available till August can all the remaining items be shipped together please with a separate shipment down the line for August?


I am officially addicted. I have reinstated four of my subscriptions (the fall 2015 did it for me).

Once the items are uncancelled please just ship with the subscription items.

Customer Service Representative

Hi Jim,

Well, we're glad to have you back! :D

(The fall line up is pretty exciting, I agree).

So, short story:
I uncancelled things, moved everything to the sidecart, and then moved the items that are ready now out to a new order. The preorder items are still hanging out in the sidecart.

You should get an order confirmation email. Please review everything and make that it all looks like you except.

If you need any changes to be made, please let us know. I have the order suspended until we hear back from you to make sure everything looks good.

Thanks!
~Sharaya


Looks good (too good). Execute plan delta please.

Jim

Customer Service Representative

Alrighty. Plan Delta is being executed.

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