Order 3503214: Status of Iconic Heroes #1


Customer Service

Liberty's Edge Contributor

Hey, Team. The subject order shipped on or about 24 April and was received a couple of days ago. Only 3 of the 4 items were sent, but no mention was made about when the iconics set would be shipped. The order status here on the site seems to indicate that all 4 items were shipped, even though the shipping email didn't mention the figures set. (It specifically stated that 3 items from the order were shipping.)

Any idea when the iconic set(s)--I actually ordered all three--will be shipping to me?

Thanks!

Customer Service Representative

Hi Paris,

I'm sorry for any confusion with this order. It looks like these had some trouble moving around correctly.

I've moved Sets 1&2 to an order to ship on their own, to make sure they don't have any more issues. You should get an email confirming this order information.

Set 3 is in your sidecart and should be able to ship as part of May subs.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya

Liberty's Edge Contributor

Outstanding service! Thanks, Sharaya!

Customer Service Representative

You're welcome! :) Glad to help!

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