Want to add the Dragon Premium figure to my Battles subscription


Customer Service


Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber

I have a subscription to the Pathfinder Battles, but without the premium figure. I tried ordering just the premium --"Pathfinder Battles—Dungeons Deep: Gargantuan Red Dragon", but it won't let me without buying another case. I'd like to just add this to my existing subscription.

Customer Service Representative

Hi William,

It looks like your subscription is set to receive 1 premium per set. As such, the Premium figure should get added to the order automatically, when the subscription order is generated.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya


Pathfinder Roleplaying Game Superscriber; Pathfinder Starfinder Adventure Path, Starfinder Maps, Starfinder Roleplaying Game, Starfinder Society Subscriber
Sharaya wrote:

Hi William,

It looks like your subscription is set to receive 1 premium per set. As such, the Premium figure should get added to the order automatically, when the subscription order is generated.

If you have any further questions or concerns, please let us know.

Thanks!
~Sharaya

Ok, thanks. I thought it was set up that way but the 'my subscriptions' page doesn't list the premium as being in the list of things in the June shipment.

I guess it will get added when it spawns.

Customer Service Representative

Interesting. That looks like it may be a display bug. I have filed an issue for the tech team to take a look at it.


Hi Sharaya,

I have the same issue.

Wth thanks,

FabioMatt

Customer Service Representative

Hi FabioMatt,

Thanks for the input. I've spot checked a number of accounts now, and it certainly appears to be a display bug (again, issue has been filed for the tech team to take a look at it).

Your subscription is set to get 1 premium per case, so that should get added when the subscription order is generated, it's just having some trouble showing up in the "example" section right now.

Thanks!
~Sharaya


Pathfinder LO Special Edition, Maps, Pathfinder Accessories, PF Special Edition Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Yeah, I have the same problem. I mentioned it in some thread on the boards, and somebody told me it would be added to my order when it's generated, so I shut up. :-)

Community / Forums / Archive / Paizo / Customer Service / Want to add the Dragon Premium figure to my Battles subscription All Messageboards
Recent threads in Customer Service