The loss of the digital copy means the subscription is no longer worth the money for me. I never read the physical copy, I loan them to friends then donate them to my local library.
If there's a chance of a digital only subscription, I'd sign up for it in a second, I just can't afford to buy both if I'm only going to use the ePub.
Customer Service Representative
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Hi there,
Thanks for letting us know about this! I've canceled your subscription, and you should be receiving a confirmation email shortly. If you ever want to start your subscription up again, you should be able to do so through our website.
Please don't hesitate to ask if there are any further questions or concerns that you may have in the meantime, and I'll be glad to help.
Thanks!
Katina