Order #3528464 in limbo at post office


Customer Service

Scarab Sages

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

I thought it was odd that my books hadn't arrived yet so I logged into the tracking and its status is "Undeliverable. Contact Sender" as of 4/21. So it looks like it made it to the Post Office but they couldn't deliver it. So I don't know if they've tried to return it or not, but thought I should give you a heads up.

Let me know if there's anything I need to do.

Paizo Employee Customer Service Representative

Hello JorrJorr,

Thanks for letting us know about this! I've taken a look into the tracking information for your order, and according to the USPS tracking, the shipment was undeliverable as addressed. I'd like to verify the shipping address with you, so I'll be sending you an email in just a moment with more details, rather than posting your address on the messageboards. :)

If there are any further questions or concerns that you may have in the meantime, please don't hesitate to let me know.

Thanks!
Katina

Scarab Sages

Pathfinder Pathfinder Accessories Subscriber; Pathfinder Roleplaying Game Superscriber; Starfinder Superscriber

Thanks for checking. My mailing address is correct. I guess something weird happened at the USPS office. My subscriptions have been going to that address for the last five years. Not sure why it would be undeliverable now. Oh well, just send it back and I'll watch more closely this time.

Paizo Employee Customer Service Representative

Alrighty, I've put replacements for this order into your sidecart, so they should be sent out with your upcoming subscription shipment. If you do receive the original shipment, just let me know. Otherwise, you should be all set!

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