Order Order 3472662 - Shipping & Handling $53.01 !!!


Customer Service


This is my plea!!!

As my subscriptions payment were being denied over the weekend, I have contacted my credit card company to change the billing address to match exactly the one that is registered at my paizo account and get my purchase transaction approved. When it finally allowed me to do so, I was so eager to get it done that did not realized I was being charged $102.99 for a $49.98 purchase.

Oddly, in my previous purchase, I had paid $6.54 to get my book delivered using Standard Postal Delivery , which was quite acceptable to get a $15.99 book delivered.

Please good people at paizo, if the order Order 3472662 was not shipped yet, send it using Standard Postal Delivery method. Otherwise I'll be paying more than the costs of the 02 books to get them delivered.

tl;dr version: I have approved a purchase with a Shipping & Handling $53.01 using USPS Priority Mail and I want to change it to the Standard Postal Delivery method.

Paizo Employee Customer Service Representative

Hi there,

Looks like this was just a display glitch on the part of our system. Your order is now going Standard Post for $21.38. I'll go ahead and send you another confirmation email so you can look it over to be sure everything is correct.

Please let me know if there's anything else I can do to help.

Thanks!
Katina


I'm the one thanking you guys for the rapid response!

You are the best!!!

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