Payment Declined

[Menteith]

I am unable to buy anything at the pazio store. I recently changed my address and lost my wallet during the move, requiring me to get new cards. However, no matter what I put into the billing field, it gets declined. Please help!

[Katina Davis]

Hello there!

I did some looking into your account, and it seems that the card is being declined because of issues with the Address Verification System on our card processor. The system can be a bit picky, so the billing address needs to match exactly what's on your bank statement.

I will go ahead and shoot you an email in just a minute, so that you have more details and we can get this figured out. If you have any questions in the meantime, please don't hesitate to ask and I'll be glad to help out.

Thanks!
Katina