Dang! End of Monday in Seattle (late Tuesday morning in Newcastle, Australia) and no shipping notifications today.....
Must exercise more patience, and await the May 2015 New Release Shipping Thread :)
I can confirm the Haunted Jester proposition.
I still wait too!
Is that some kind of threat? :p
I thought I should have been one of the last people to get my book shipped since I subscribed literally a day before they started processing the shipments. So the system does not appear to be alphabetical, geographic, or first in/first out.
I wonder if order size has anything to do with it? Maybe the people who only have the Roleplaying Game subscription got their books sent earlier because they didn't have to hold up those orders to add more items to them?
That's probably right David.
My order was NOT simple, will be arriving in 6 packages, and may have at least of one of half of the low stock inventory.
I pity the gobbo trying to process the order.
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As I understand things (though this is based on conversations several years ago, so who knows how accurate my memory is or whether things have changed):
When a subscription run happens, everyone due a shipment is sorted into cohorts of identical order types. So everyone getting just the AP is one cohort, everyone getting just the AP and player companion is another, everyone getting the AP, the RPG hardcover and with something in their sidecart is a third cohort, etcetera. The the system does each cohort in some logistical-efficiency-determined but varying-each-month sequence. Some moths everyone who is a superscriber will go first, sometimes last. Sometimes having only one subscription is a bonus, other times a hindrance. (I think the semi-randomisation of that was to ensure that ordering lots of product didn't push you to the back of the queue and so that one group of subscribers weren't always last).
The order in which cohorts are processed is not totally random (from experience, I suspect that preorders and 'ship with future subscription' orders are a net hindrance) however it's effectively so from our side of the screen, since the algorithm is not entirely deterministic - having a particular set of subscriptions will be beneficial some months and detrimental others.
What I do keep an eye out for are people with identical sets of subscriptions to me - if all the superscribers start posting about how they've got their PDFs and I still haven't had my books shipped, I generally wait a day or two and then send CS an email or start a thread. Occasionally, it turns out my order has gone to limbo - usually it's just impatience though. :/
Got my shipping notification. It does strike me that the tracking link in the email is not a lot of help, since IME stuff that goes into the US Postal system is effectively in a black hole until it shows up at its destination.
Every subscription has a shipping notification has it's day. Today was not my subscription's day. Maybe tomorrow, maybe.....
Still waiting... and since delivery to New Zealand takes forever, seems I'll be waiting a long time... :(
Hello everyone,
The warehouse tells me they are done shipping this months subscriptions!
If you still have not received your email notification or think that something is wrong with your subscription order, please contact us by creating a new thread on the Customer Service messageboards, sending an email to customer.service@paizo.com, or giving us a phone call.