Order #3468051


Customer Service

Silver Crusade

I received the pawns and the minis (thanks, they're awesome), but I did not get the strategy guide, nor is it in my downloads. What happened? Thanks!

Customer Service Ray of Funshine

Hi Ulrik,

It looks like yours got set to your sidecart, so it will ship with an upcoming subscription order. Because the Roleplaying Game subscription does not have an item releasing on it until April, the Strategy Guide is currently waiting to ship with it. (Some more details about this can be found here.)

If you want yours moved out to ship sooner, please let us know.

Thanks!
Sharaya

Silver Crusade

Sharaya wrote:

Hi Ulrik,

It looks like yours got set to your sidecart, so it will ship with an upcoming subscription order. Because the Roleplaying Game subscription does not have an item releasing on it until April, the Strategy Guide is currently waiting to ship with it. (Some more details about this can be found here.)

If you want yours moved out to ship sooner, please let us know.

Thanks!
Sharaya

But now, the strategy guide does not show in my sidecart either. I don't mind the shipping delay, but I want to make sure I do not miss out on the pdf as well.

Customer Service Ray of Funshine

Sorry about that! I think I fumbled and hit a wrong button. It should be visible in your sidecart now.

Because it was submitted as a pre-order, and you meet the other requirements, you will get the PDF when it is processed for shipping.

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