Order #3480701 and #3474026


Customer Service


Can you guys take a look at my pending orders? My "My Accounts" page says I have 4 pending orders. When I go to my orders page, it only shows two. Both of them have been pending for almost a week now, but I believe all of those items should just go to my sidecart. Also, one of those orders contains Pathfinder Origins #2. Shouldn't it have shipped with the March subscriptions? Maybe a goblin has a hold of it and just needs to be poked until he lets go.

Thanks for your help!

Customer Service Fortune Cookie Explorer

1 person marked this as a favorite.

Hello Confusion Golem,

It looks like your aura of confusion has impacted your orders!

Origins #2 Kyra should have shipped out with your subscriptions but got confused on its way to your sidecart. I have cast Calm Emotions on it and it is on its way to you now. You should be receiving an updated email confirmation. Please let me know if anything needs to be changed.

The items in order 3480701 also got confused on their way to your sidecart and were stuck trying to get in. I did some more castings and they are in your sidecart now.

Diego


Thanks! I will remember to complete all future transactions in an anti-magic field to suppress the aura of confusion.

You guys are the best customer service team anywhere!

Community / Forums / Archive / Paizo / Customer Service / Order #3480701 and #3474026 All Messageboards
Recent threads in Customer Service