Tessara' |
On February 1st I played at the 'Awesome Adventure Academy" (event #53735), in Ottawa, Ontario, Canada. I wanted to participate in a CORE game So I used a generic level 1 that I then assigned to a character that I had created but never yet played (number 96732-13).
The Chronicle sheet that I received states that this game was played as a CORE game.
#396732-13 was created before CORE was instigated so how can I make him registered as CORE?
Many thanks
Tessara
Sharaya Customer Service Ray of Funshine |
Hi Tessara,
Unfortunately, we do not have a way to switch non-Core characters to Core characters.
You should either:
-Delete this character and re-register it as Core, if you need it to be a Core character.
OR
If you are okay with it becoming a non-Core character, just play it and have it reported in non-Core game, and it should be converted over.
If you have any further questions or concerns, please let us know.
Thanks!
Sharaya
Angus_The_Bounty_Hunter |
Hi Tessara,
Unfortunately, we do not have a way to switch non-Core characters to Core characters.
You should either:
-Delete this character and re-register it as Core, if you need it to be a Core character.
OR
If you are okay with it becoming a non-Core character, just play it and have it reported in non-Core game, and it should be converted over.
If you have any further questions or concerns, please let us know.
Thanks!
Sharaya
What if we happen to already have chronicle sheets assigned to that character that are all core, therefore removing the option of deleting the character and restarting it.
Katina Davis Customer Service Representative |
Sharaya wrote:What if we happen to already have chronicle sheets assigned to that character that are all core, therefore removing the option of deleting the character and restarting it.Hi Tessara,
Unfortunately, we do not have a way to switch non-Core characters to Core characters.
You should either:
-Delete this character and re-register it as Core, if you need it to be a Core character.
OR
If you are okay with it becoming a non-Core character, just play it and have it reported in non-Core game, and it should be converted over.
If you have any further questions or concerns, please let us know.
Thanks!
Sharaya
Hi Angus,
If you'd like to send an email to customer.service@paizo.com with your character information and some details about what's going on, we should be able to forward it on to see what can be done from there. Just let us know if you have any other questions in the meantime.
Thanks!
Katina
Angus_The_Bounty_Hunter |
Angus_The_Bounty_Hunter wrote:Sharaya wrote:What if we happen to already have chronicle sheets assigned to that character that are all core, therefore removing the option of deleting the character and restarting it.Hi Tessara,
Unfortunately, we do not have a way to switch non-Core characters to Core characters.
You should either:
-Delete this character and re-register it as Core, if you need it to be a Core character.
OR
If you are okay with it becoming a non-Core character, just play it and have it reported in non-Core game, and it should be converted over.
If you have any further questions or concerns, please let us know.
Thanks!
SharayaHi Angus,
If you'd like to send an email to customer.service@paizo.com with your character information and some details about what's going on, we should be able to forward it on to see what can be done from there. Just let us know if you have any other questions in the meantime.
Thanks!
Katina
I have since written several emails to customer.service@paizo.com at several different times, called customer service and made sure they got my email, had the representative I was talking to ping the customer service reps, and have not received a reply. If I could fix this myself I would but there doesn't seem to be an option for me to do it.
Katina Davis Customer Service Representative |
Hi there,
Thanks for letting us know about this! Customer Service doesn't handle these sorts of requests, but I've taken a peek and it seems that your request was received by our PFS Reporting team, and it looks like they responded yesterday evening. Sorry for the confusion!
Just let me know if there is anything that Customer Service can assist you with, and I'll be glad to help out.
Thanks!
Katina