Shipping Shenanigans


Customer Service


Hi CS people

I'm doing a bit of price comparison and just added the upcoming D&D miniatures case + promo incentive to my shopping cart. However, it is offering me the choice to ship it Standard mail, which is presumably a glitch rather than a shift in international shipping policy.

Would you be able to look over that (and perhaps get the tech team to prod what needs prodding) so that I can get a bit of an estimate on what the actual cost will be? I'm hesitant to rely on the priority price estimate as the case has presumably had the wrong weight/size entered.

Given I'm picking this up as part of a group, I want to be able to let them know how much they'll be up for ahead of time.

Cheers
Steve

Customer Service Ray of Funshine

That does seem very off! Thanks for bringing this to our attention.

We have spotted the problem and it should be fixed shortly.

Thanks, Steve!


Thanks, Sharaya. It seems to be working properly now.
Although, that should probably be:

"Thanks", Sharaya.

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