Order 3356555 (preorder still pending)


Customer Service


hi
I'm just wondering if there's a problem with one of my pre-orders (from November 5) as it is still pending (while one from November 10 is already completed). I'm starting to get anxious as the first shipment is getting close ^^

thanks for your time.

Customer Service Ray of Funshine

It looks like this was submitted as individual order that is set to wait and have all of these items ship together.

So you want these split off into individual orders to ship as they become available, or do you want them moved to your sidecart to ship along with subscription orders?

Additionally, it looks like the street date for the first set has been pushed back a little bit.


Hi,

In the sidecart would be best so my two boxes of each get shipped together.

Thanks for your time.

Customer Service Ray of Funshine

Thanks for the update! These have been moved to your sidecart and should start shipping along with subscriptions after they become available.

If you have any other questions, just let us know.

Thanks!
Sharaya

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