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Just looking for a confirmation, I rejoined the AP/CS subs, both starting up in Feb, it shows the discount on the AP in the summary, but the first CS book was at full price not the AP Advantage 15% discount. Since neither have billed, nor will until the end of Feb, I was just wanting to confirm that when they bill I will get the discount for subscription, and it is just an artefact of restarting the subscription that the discount isn't showing yet?
Customer Service She-Hulk
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Hello Galnörag,
The Pathfinder Advantage discount does show as being active on the account, but it is just not showing on the order yet since it is still in your sidecart. Sometimes the discount will not show up until the first subscription order is processed for shipping, but it should come off in the final price.
If the order gets shipped out and you notice that the discount was not applied, just let me know and I'll be glad to refund you the difference. I believe for right now that it's just being stubborn, but it should come to it's senses closer to shipping date.
Please let me know if there's anything else that I would be able to help out with, and I'll be more than happy to do so.
Thanks!
Katina