Still unable to add things to Pending orders


Customer Service

The Exchange

This is the second time in 3 (maybe 4) months that I have tried to add something to a pending order and not had that be an option on the shipping screen. I am able to "sidecart" it or ship it individually, but there is no third option.

I really think there is something wrong with my account because when I go to check out it immediately goes to "Step 4" and it shows the Sihedron Medallion that I bought months ago.

Any assistance you can provide would be appreciated.

Thanks!

Customer Service Ray of Funshine

I'm sorry to hear that keeps happening! I've filed an issue with the tech team to have them take a look at your account.

It looks like I missed the first batch subscription order processing that the warehouse just started, which your order was in, so it's too late for me to combine them now. I've made some changes to the order to try to make up for that (since I probably should have moved things before I started writing the issue for the tech team). You should soon get an updated order confirmation email.

It items you were trying to add are currently in your sidecart. If you want to make any changes to that, please let me know. Thanks!

The Exchange

Everything looks great. Thanks!

As you probably intuited when my monthly shipment nears the shipping discount price, I normally like to throw in a Pathfinder Battles Booster or two to take it over the threshold.

So what you have done basically accomplishes that.

Also, I'm never going to complain about being first in line for my monthly shipment.

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