Hitting a rough patch and need my subs and sidecart cancelled


Customer Service


I'm about to hit a rough patch and I can't be spending money on books anymore :(

Can you guys please cancel my sub and remove any items from my side cart. If I have anything pre-ordered cancel those too.

Thankfully I only had one book of Iron Gods left, so when I buy it for full retail a few months down the line I wont be killing my wallet.

Customer Service Ray of Funshine

I'm sorry to hear that! Hope things turn around for you soon!

I have cancelled your subscription and cancelled anything I else I could find.


6 people marked this as a favorite.

Sharaya, I would have PMed you this, but it doesn't seem to be an option. The craziest thing happened today, I found an extra 20 dollar bill in my wallet on the way home from work. And then this was the first message I saw when I logged onto Paizo. It seems to me that an extra 20 dollars would cover the cost of the last book of Iron Gods. I don't have Insain Dragoon's shipping info or such, but is there anyway that we can just charge me for that last book and its shipping and send it to him (or her)? In addition to my own subscription copy and when they come out, naturally. I'd hate for anyone to miss the last chapter of an AP, especially around Chanukah.


Wow, you're too kind! I was just saying earlier that it's undoubtable that Paizo loves their customers I guess that love also extends between the customers too. Even if this doesn't work out, thank you for thinking of others :)


Really, too kind would be doing it before I found an extra 20 bucks. I'd like to think of this as just average run of the mill kindness. In any case, we've got a few weeks before it's an issue. Hopefully Paizo replies in the affirmative and we'll be solid. I know I can't wait for the conclusion. Reading five chapters and missing the last would be the worst!


This looks like a Christmas miracle to me! I'm sure Paizo CS will reply to you, but I'd guess they'd recommend Kain purchase a $20 gift certificate for Insain Dragoon. Insain Dragoon can redeem the gift certificate for store credit, then set his subscription to use store credit.

More instructions for that here.

Way to spread the spirit of Christmas!

Customer Service Ray of Funshine

Kain Darkwind wrote:
Sharaya, I would have PMed you this, but it doesn't seem to be an option. The craziest thing happened today, I found an extra 20 dollar bill in my wallet on the way home from work. And then this was the first message I saw when I logged onto Paizo. It seems to me that an extra 20 dollars would cover the cost of the last book of Iron Gods. I don't have Insain Dragoon's shipping info or such, but is there anyway that we can just charge me for that last book and its shipping and send it to him (or her)? In addition to my own subscription copy and when they come out, naturally. I'd hate for anyone to miss the last chapter of an AP, especially around Chanukah.

Awwwwww. Awesome! :D

We should be able to find a way to make that work. It will take a little poking and prodding from our side, which I am making a note to take care of first thing in the morning.

(Sorry, I have my private messages turned off. CS is more streamlined when we are all working from the same pool of messages, and anybody can hop in a work on something/see what's already been done. Feel free to email us if you want to keep something more private.)


I really don't know what to say! This is really cool and it will help make my Holiday season bright.

I'm currently in a full time licensing program and the location for our Clinical practice is far enough to drain most of my savings in gas. Not only that, but my testing date got pushed back 2 weeks while my first student loan payment date looms on the horizon. That pretty much describes my plight. I'll pass my test for sure and apply for all the jobs I can, but that's a long ways away.

Fortunately I have some good friends that I DM for every other Sunday. We just ended our Kingmaker campaign and we're looking to play the Iron Gods AP that's I've been subscribed to over the last 5 months. I didn't want to start till I have all 6 books as a resource for foreshadowing and off rails ideas.

Thank you.

Customer Service Ray of Funshine

Kain Darkwind,

I've sent you an email with some more information about what we need to do to set this up. Thanks!
Sharaya

Insain Dragoon,
Good luck with your test and job applications!

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