I had to request that you hold shipment on order 3363575 as I was moving from Kansas to North Dakota. It's been over a week since I sent an email stating what my new address was, but the shipment is still showing as suspended... is there a problem with shipment? Will it all ship together with next month's?
Any info would be appreciated. Was working with Sharaya.
Regards,
Sara Marie
Customer Service Dire Care Bear Manager
I apologize for the delay in responding, our customer service team is currently overwhelmed. I've unsuspended the order so it can go out as we wrap up November Subscriptions (hopefully this week).
