Error in packaging, what do I do?


Customer Service

Grand Lodge

I bought the new edition of the Pathfinder Card Game at GenCON this year. My wife and I took it home, sleeved it, and we've been slowly making our way through the scenarios.

We're almost done with the 5th starter scenario (as in not yet adventure pack 1) when we randomly encountered the goblin promo card from the ship that says to use "henchman riptide grindylow". So we looked through all of the henchman we had in the box (as at that point we didn't have the scenario 1 box distributed yet). We look online and find that it's in that box. "Oh that's simple enough," we thought, "we'll just pull it out because we already sleeved all of those." Well, I start looking through the sleeved cards...

HERE is what I end up seeing.

My wife having sleeved one stack of cards and me having sleeved the other stack, we didn't realize that it had the exact same pack in it twice. So no ships, scenarios, henchmen, monsters, etc. Obviously we're unable to continue now that we've finished the basic scenarios. What to do I need to do to get this remedied?

Scarab Sages

I flagged your post so it can/will be moved to customer service. I am sure that they will help you out.

Customer Service Fortune Cookie Explorer

1 person marked this as a favorite.

Hello claudekennilol,

I have set up a replacement for you. You should be receiving an email confirmation. You'll be back at sea soon!

Diego

Community / Forums / Archive / Paizo / Customer Service / Error in packaging, what do I do? All Messageboards
Recent threads in Customer Service